A. About Varni Labs FZE

1. Corporate information disclosures
  • Varni Labs FZE is incorporated in Dubai under Commercial Licence No. L-2049
  • Registered office: at Sheikh Rashid Tower, DM Building No. 14, Dubai World Trade Centre, Dubai, UAE.
  • Varni Labs FZE holds a Virtual Asset Service Provider (VASP) Licence issued by the Dubai Virtual Assets Regulatory Authority (VARA), Licence Reference VL/23/10/001, issued on 22 July 2024.
  • Permitted VA Activity: VA Broker-Dealer Services, provided in accordance with the VARA Broker-Dealer Services Rulebook.
The Responsible Individuals for this entity are: Amit Jain (Linkedin) and Raghav Saraf (Linkedin).

B. Risk Disclosures

1. General Risks
Virtual Assets (referred to as VA or VAs), more commonly also known as Digital Assets or Cryptocurrency is a digital representation of value that functions as a medium of exchange, a unit of account, or a store of value, but it does not have legal tender status. VA are sometimes exchanged for U.S. dollars or other currencies around the world, but they are not generally backed or supported by any government or central bank. VA's represent a speculative investment and involve a high degree of risk. You should have the financial ability, sophistication/experience and willingness to bear the risks of an investment. Their value is completely derived by market forces of supply and demand, and they are more volatile than traditional currencies. The value of a VA may be derived from the continued willingness of market participants to exchange fiat currency for VA, which may result in the potential for permanent and total loss of value of a particular VA should the market for that VA disappear. The volatility and unpredictability of the price of VA and the risk of market manipulation relative to fiat currency may result in significant loss over a short period of time. VA trading is extremely risky and You should not deal in VAs unless you understand their nature and the extent of your exposure to risk.
2. Regulatory Risk
The regulatory environment concerning VAs continues to develop. Legislative and regulatory changes or actions at the state, federal, or international level may adversely affect the use, transfer, exchange, and value of VAs or the Services. In addition, the VA markets and exchanges are not regulated with the same controls or customer protections available in other traditional forms of investment such as equity, option, futures, or foreign exchange investments.

You understand that ultimately it is your responsibility to make sure that you comply with any and all local regulations, directives, restrictions and laws in your place(s) of residence before using our Services. We do not permit the use of our Services by Users from a jurisdiction in which the use of our Services is not permitted (Restricted Jurisdictions). We are not offering or soliciting the use of our Services to any person located in any Restricted Jurisdiction or any other jurisdiction in which the specific use of our Services is prohibited by applicable laws.
3. Operational Risk
Transactions relating to VA's may not be private and may be recorded on public Distributed Ledger Technology. There can be no assurance that use of the Services will provide a positive return or profit, that significant losses will not be incurred, or that your objectives will be achieved. It is possible that you may lose a substantial proportion or all of your capital.

We strongly request and recommend our clients to conduct extensive research into the legitimacy of each individual VA before investing. The features, functions, characteristics, operation, use and other properties of the specific VA may be complex, technical, or difficult to understand or evaluate. The VA may be vulnerable to attacks on the security, integrity or operation. Some VA transactions will be deemed to be made when recorded on a public ledger, which is not necessarily the date or time that a transaction may have been initiated.

Any client money account maintained by Varni Labs FZE may not be sufficient to cover all losses incurred by You. Any insurance maintained by Varni Labs FZE for the benefit of its clients may not be sufficient to cover all losses incurred by clients. The nature of VA means that any technological difficulties experienced by Varni Labs FZE may prevent the access of your VA.

Varni Labs FZE engages third party service providers for the creation of accounts to enable custody of virtual assets as well as Fiat. These third parties are service providers and not our affiliates or under our control and name of such third parties are Fireblocks & Zand Bank.
4. Cyber Risk
VA's may not always be transferable or transactions in VAs may be irreversible, and, accordingly, losses due to theft, fraudulent or accidental transactions may not be recoverable. The nature of digital currency may lead to an increased risk of fraud or cyber-attack. Any individual VA may change or otherwise cease to operate as expected due to changes made to its underlying technology, changes made using its underlying technology, or changes resulting from an attack. Malicious individuals, groups or organisations may attempt to interfere with the Platform in a variety of ways, including, but not limited to, malware attacks, denial of service attacks, coordinated attacks, account takeovers and submitting fake transactions (including spoofing) which could negatively affect the Services.

You can take the following measures to protect your keys and/or seed phrases from misuse or unauthorized access:

  • Enable Two-Factor Authentication (2FA): This adds an extra layer of security by requiring a second verification step, such as a unique code sent to their mobile device.
  • Secure Storage of Keys and Seed Phrases: Clients should use offline or hardware wallets designed specifically for storing virtual assets. Additionally, keys should be saved offline and never revealed in plaintext to anyone, ideally keys should be stored in lockers.
  • Backup and Recovery: Keys and seed phrases should be regularly backed up. Clients should store backups in multiple secure locations, preferably encrypted and offline, to protect against physical loss or damage.
  • Monitor Account Activity: Encourage clients to monitor their account activity regularly and report any suspicious transactions or unauthorized access to the VASP immediately.
5. Liquidity Risk
Virtual Assets may be riskier, less liquid, more volatile and more vulnerable to economic, political, market, industry, regulatory and other changes than other traditional asset and investment types. Under certain market conditions, you may find it difficult or impossible to liquidate a VA quickly at a reasonable price or you may be unable to liquidate at all.
6. No Insurance on Deposit
There are no deposit protection schemes that are applicable to the Services and your Account balances are uninsured unless you specifically obtain third party private insurance with respect to them. Your Account balance is at risk of total loss, from, among others things, security breaches (whether in respect of your Account(s) specifically or the Services generally), electronic, technological or systems failures (including book- or record keeping errors), and insolvency or bankruptcy, or equivalent formal proceedings, in respect of the Company. It is your responsibility to ensure that you use the correct address for any deposit, withdrawal, or transfer, and that the address you use is a valid address for the VA that you intend to transfer and that the Company accepts to provide its Services. Any inaccuracy in a specified address, or in the VAs that you attempt to transfer between addresses, may result in total loss of the VAs concerned.

We hold your assets in designated “client money accounts”. These client money accounts are segregated from operational accounts and balances are maintained and reconciled against client liabilities at all times.
7. Legal Protections
Virtual Assets may be subject to fraud, manipulation, and theft, including through hacking, phishing, and other targeted schemes. Unlike traditional bank deposits or regulated financial instruments, Virtual Assets may not benefit from the same legal protections, compensation schemes, or regulatory safeguards available to holders of conventional financial products.

Varni Labs FZE cannot guarantee protection against all forms of fraud or cyber threat, and clients are responsible for the security of their own wallets, private keys, and account credentials.

C. Our Services, Pricing & Virtual Assets

1. Virtual Asset Pricing
Varni labs acts as a broker-dealer facilitating the conversion of fiat currency and Virtual Assets, currently supporting USDT and USDC. As these are USD-pegged stablecoins, their prices closely track the value of the U.S. Dollar and are generally subject to minimal market volatility. Prices quoted to clients are based on real-time market rates obtained from verified publicly available market cap information , with an applicable spread added to cover transaction costs, operational costs and Varni Labs FZE's service fee. The final quoted price, inclusive of all applicable charges, is disclosed to the client prior to execution and remains valid for 120 seconds, after which a new quote may be required to reflect prevailing market conditions.
2. Order Routing Practices
Customer funds are not routed to, or held by, any third party (other than Zand Bank with which Varni Labs FZE holds a Client Money Account solely for the purpose of holding/receiving/paying out Customer funds). All customer settlements are made directly by Varni Labs FZE to the customer. Separately, Varni Labs FZE may engage third-party liquidity providers solely to replenish and maintain its own operational liquidity; this arrangement does not involve, and has no bearing on, the custody or routing of customer funds.
3. Virtual Assets Offered
Name & symbolDate of issuanceMarket cap & fully-diluted valueCirculating supply (& % of max)Independent smart-contract audit + dateHighest and lowest priceLargest reduction high→low
Tether (USDT)
Tether (USDT)
Oct 6, 2014
~ $184.2 Billion
~ 180 Billion USDT
Reserve attestations are published by the issuer, Tether, on its transparency page.
High $1.32 (24 Jul 2018) Low $0.57 (Mar 2015)
$1.32 → $0.57 (−57% overall reduction)
USD Coin (USDC)
USD Coin (USDC)
Sep 26, 2018
~ $73.3 Billion
~ 73 Billion USDC
Reserve attestations are done monthly by Deloitte & Touche LLP, published on its transparency page.
High ~$1.17 (8 May 2019) Low $0.8787 (11 Mar 2023)
$1.17 → $0.8787 (−25% overall reduction)
4. Virtual Assets Standards Policy
Varni Labs FZE has an unwavering commitment to rigorously examine Virtual Assets (VAs) before providing Services related to a particular VA. Varni Labs FZE shall assess each VA in relation to its Services beyond the technological evaluations and regulatory compliance considerations in order to ensure its full compliance with the regulatory requirements. This policy document lays out the criteria and process for the approval of each VA that Varni Labs FZE approves. It outlines Varni Labs FZE's dedication to maintaining the trust of its stakeholders, ensuring market stability, and contributing positively to the broader virtual asset landscape.

Varni Labs FZE shall, while conducting its due diligence on a VA, critically assess VA on considerations innovation, efficiency and functionality of each VA
4.1. Scope
This policy applies to all operational and supervisory functions within Varni Labs FZE involved in the management and approval of VAs that Varni Labs FZE provides Services in relation to. These functions include, but not limited to- Compliance, Risk Management, Legal and Operations. The policy's provisions extend to all employees, contractors, and stakeholders involved in virtual asset activities at Varni Labs FZE.
4.2. Assessment of Each VA
  • Varni Labs FZE shall provide its Services only in respect of VAs that have been approved by Varni Labs FZE as per this Policy.
  • Before the approval of any VA in relation to which Varni Labs FZE provides Services, Varni Labs FZE shall undertake a due diligence exercise and assessment of the particular VA (“Assessment”) in accordance with the procedures set-out below.
  • The Assessment shall be in writing and the record for such Assessment shall be maintained for a period of 8 years.
4.3. Evaluation of VAs
The Assessment of each VA as required under Section 4.2 above shall consider certain parameters including but not limited to:

  • Technology Evaluation: Security and Immutability of the VA and the underlying DLT Protocol - In order to ensure the VAs reliability, resilience, security, and capability to perform its intended functions, Varni Labs FZE will undertake a comprehensive technology evaluation. This evaluation will include a due diligence of the underlying technical infrastructure, and protocols supporting the VAs. Varni Labs FZE will assess factors such as system reliability, scalability, data integrity and network security. This assessment will also consider the VAs compatibility with industry standards and best practices.
  • Governance Evaluation - Varni Labs FZE will conduct an evaluation of the governance structure of the VA to ensure transparency and accountability including mechanisms for addressing conflicts of interest. VASPs will also review the asset's governance policies, procedures, and guidelines to ensure they align with industry best practices and promote good governance principles.
  • Legal and Regulatory Compliance Evaluation - Varni Labs FZE shall conduct an evaluation of the VAs legal and regulatory treatment and landscape. This evaluation shall encompass a due diligence of the VAs compliance with any applicable laws, regulatory treatment by the Virtual Asset Regulatory Authority, Dubai (VARA) and other appropriate authorities (including those outside of the Emirate of Dubai) and in particular whether the issuance of the VA has received any regulatory approvals from any regulatory authority within or outside the United Arab Emirates and whether a Virtual Asset is prohibited by VARA or any other appropriate authorities both inside or outside the UAE in jurisdictions in which Varni Labs FZE will provide its services, or equivalent activities, in relation to such Virtual Asset. Varni Labs FZE shall further evaluate whether the VA has any features which may materially affect Varni Labs FZE's compliance with applicable laws, Regulations, Rules or Directives, including but not limited to those relating to AML/CFT, sanctions, securities, intellectual property.
  • Risk Management Evaluation - Varni Labs FZE shall assess the VA's terms and conditions, market capitalisation, fully diluted value liquidity, whether such metrics have trended downwards over time and, if the VA represents rights to any other assets, the enforceability of such rights. It shall assess the VAs design, features and use cases, whether or not intended by the issuer or relevant developers and whether the VA may be susceptible to price manipulation for any reason. Varni Labs FZE shall also consider the VAs future development [e.g. “roadmap”] as (and if) communicated by the issuer and/or relevant developers of the VA. This will help Varni Labs FZE to implement relevant mitigations against the risks identified. Varni Labs FZE shall consider the background of the VA's issuer including, but not limited to, the issuer's relevant experience in the VA sector and whether it has been subject to any investigations or claims in relation to fraud or deceit.
4.4. Policy Review and Update
This Policy shall be reviewed at least once every Quarter to ensure it achieves its objectives

D. Client Assets & Custody

1. Holdings and Clearing
Varni Labs FZE does not custody or otherwise hold Virtual Assets on behalf of clients, nor does it provide clearing services for other VASPs offering Broker-Dealer Services.

Virtual Assets may be received by Varni Labs FZE solely for the purpose of facilitating a client's conversion transaction. Where a client delivers USDT or USDC to Varni Labs FZE as part of an off-ramp instruction, those assets are held only for the duration strictly necessary to execute the specific conversion instructed. Varni Labs FZE does not hold, safeguard, or manage Virtual Assets as a service in its own right, and no custodian is appointed in respect of such assets.
2. Safekeeping of Client Fiat Funds
All fiat currency held in connection with client transactions is maintained in a segregated Client Money Account at Zand Bank. These accounts are held in Varni Labs FZE's name on behalf of clients and are ringfenced from Varni Labs FZE's own operational funds. Client money is not commingled with Varni Labs FZE's funds at any time.
3. Safekeeping of Client Virtual Assets
Varni Labs FZE does not hold a VA Custody licence and does not provide wallet services, VA storage, or any form of ongoing Virtual Asset custody. Clients are responsible for the safekeeping of their own Virtual Assets outside of an active transaction with Varni Labs FZE. Any Virtual Assets received by Varni Labs FZE in the course of a conversion transaction are handled solely for the purpose of executing that transaction and are not retained beyond what is operationally necessary to complete it.
4. Protection of Client Funds
All client funds and Virtual Assets held by Varni Labs FZE are at all times protected by adequate liquidity and appropriate insurance policies maintained by Varni Labs FZE. Varni Labs FZE ensures that sufficient liquidity is available to meet client refund and redemption obligations as they fall due. In addition, Varni Labs FZE maintains appropriate insurance coverage to protect against operational risks that may affect client funds or assets in Varni Labs FZE's possession. These arrangements are not a deposit-protection or investor-compensation scheme (see 'No Insurance on Deposit').
5. Third-Party Providers
Separately, Varni Labs FZE maintains accounts, funds and Virtual Assets with the following third parties, which serve as the necessary infrastructure through which client fiat and Virtual Assets enter and exit Varni Labs FZE's system. These third parties do not participate in the execution of client transactions:
  • Zand Bank — provides Varni Labs FZE with a Client Money Account, used solely to settle the fiat leg of client transactions.
  • Fireblocks — used to receive Virtual Assets from clients and to make payouts to client wallets following conversion.

E. Governance & Conduct

1. Fair Treatment of Client
Varni Labs FZE's comprehensive internal controls and policies highlight its commitment to trust, integrity, and respect among its employees, customers, and stakeholders. In furtherance of its commitment to uphold fair treatment of all the stakeholders involved, including our customers, Varni Labs FZE has policies around fair treatment of all stakeholders, including its clients, directors, officers, contractors, and employees (Covered Persons).

Varni Labs FZE's Ethics and Conduct Policy is a comprehensive document that outlines the guidelines and principles to be followed by all Covered Persons. The policy aims to establish and maintain high standards of ethical conduct in all business dealings and provides guidance on appropriate behavior in various situations.

The Code of Conduct section outlines the following key values that all Covered Persons should abide by:

  • Honesty: Varni Labs FZE expects honesty and truthfulness in all professional and business relationships. There should be no deliberate misleading or deceiving of others.
  • Integrity: Personal and professional integrity must be demonstrated at all times, and individuals are expected to act for the absolute good in the interest of all stakeholders.
  • Loyalty: Covered Persons should be loyal to Varni Labs FZE, colleagues, its clients, and business partners. They must avoid conflicts of interest and not use confidential information for personal gain.
  • Accountability: All individuals are responsible for their decisions and actions, and they should take ownership of their work, mistakes, and behavior.
  • Fairness: Dealing with others in a fair and just manner is essential, and everyone should respect the rights and dignity of others.
  • Respect: Covered Persons should treat all colleagues with respect, courtesy, and fairness, promoting a diverse and inclusive working environment.
  • Support and Collaboration: Openness, trust, and collaboration should be encouraged, and conflicts should be resolved in a professional and respectful manner.
  • Reputation: Upholding the company's reputation and morale is vital, and inappropriate conduct should be corrected and prevented.
  • Ethical Leadership: All individuals are expected to lead by example and consistently apply the values and principles outlined in the policy.
  • Commitment to Excellence: Pursuit of excellence, innovation, and efficiency is encouraged to achieve the best results for the company.
  • Compliance with Laws and Regulations: Adherence to all relevant laws, regulations, and company policies is essential.


The policy also addresses specific areas, such as conflicts of interest, protection of confidential information, data protection, anti-bribery and corruption, and prevention of financial crimes. Covered Persons are required to avoid situations that could impair their professional judgment and seek approval for any outside relationships that may pose a conflict of interest.

Regarding confidentiality, Covered Persons must protect and use confidential information responsibly, following the company's security and privacy policies. Any breach of confidentiality obligations is taken seriously and may result in appropriate action.

The policy emphasizes the prevention of bribery, corruption, and fraud and requires compliance with anti-money laundering, counter-terrorism financing laws, economic and trade sanctions regulations, and the company's anti-corruption and bribery policies.

The company promotes a safe, healthy, and inclusive workplace, free from discrimination, harassment, bullying, and exploitation. The policy highlights the importance of respecting diversity and inclusion in both physical and virtual workspaces.

The document includes guidelines for reporting violations of the policy and outlines procedures for managing conflicts and handling reported misconduct. It stresses the importance of cooperation in investigations and ensures confidentiality for whistleblowers.

Employees are required to undergo training on the policy, and all reports of potential violations are treated confidentially, without fear of retaliation.

Overall, the Policy serves as a guide to maintain the company's ethical culture and uphold its values in all aspects of its operations.
2. Conflicts of Interest
Varni Labs FZE takes all reasonable steps to avoid conflicts of interest between its Group, the Company, its Board, its staff, its clients and its investors. Where a conflict cannot be avoided, it is disclosed to the affected clients and managed so that clients are treated fairly. Our approach includes:
  • Independence: Varni Labs FZE does not receive fees, commissions or any benefit from any entity other than the end client in relation to the services it provides, and does not maintain close links or economic relationships with third parties that could impair its independence or cause it to favour a particular third party.
  • Disclosure and management: where the Company, a Board member or a staff member has an interest that may impair objectivity in a transaction with or for a client, the Company promptly discloses the nature of the conflict to the affected client(s) and manages and minimises it to ensure fair treatment.
  • Personal dealing controls: Board members and staff must obtain prior written approval before opening, modifying or closing virtual-asset positions on their own account, before increasing or decreasing a shareholding beyond 1% in any entity other than Varni Labs FZE, or before taking up an outside directorship — and must abstain from decisions where a conflict may arise.
  • Related-party transactions: these require Board approval with the related party excluded from the vote, are supported by competitive bids or comparable valuations, are recorded in a related-party register, and are reported to VARA.
  • Records: Varni Labs FZE maintains a register of conflicts of interest and the measures taken to manage them.
3. Anti-Bribery & Corruption
Varni Labs FZE has zero tolerance for bribery and corruption in any form, whether direct or indirect. We are committed to acting fairly, professionally and with integrity in all our dealings, and we prohibit bribery and corruption by our Board, our staff, and anyone acting on our behalf. We comply with all applicable anti-bribery and corruption laws.
If you become aware of any actual or suspected bribery or corruption, or any other violation or possible violation of applicable laws, you can report it through any of the following channels:
4. Whistleblower Policy
Varni Labs FZE has comprehensive policies in place and establishes a framework to encourage employees and stakeholders to report any wrongdoing or unethical behaviour. Varni Labs FZE ensures that whistleblowers are protected and that appropriate action is taken against any misconduct.

The policy is applicable to all employees, contractors, vendors, clients, and any person who becomes aware of any activity or behaviour that goes against the company's code of conduct, policies, or legal requirements. Varni Labs FZE acknowledges that whistleblowers play a vital role in maintaining integrity and ethical standards. It encourages the reporting of concerns in good faith and assures protection from retaliation. Varni Labs FZE has established secure channels that ensure confidentiality of the relevant parties. If you have any concerns relating to the activities of the company, please reach out to support@roma.global or legal@roma.global.
5. Referral Arrangements
Varni Labs FZE does not currently refer or introduce its clients to any other entity, including other VASPs, and does not receive any monetary or non-monetary benefit for doing so. Should this change, Varni Labs FZE will disclose the arrangement and the benefits received.

F. Complaints

1. How to submit a complaint
You may submit a complaint through any of the channels belowThere is no cost for submitting or handling a complaint. In case certain resolutions require a change in the scope of the product/service being offered to you, you will be made aware of it and, should you opt for it, your explicit consent will be sought and documented.
To help us resolve it quickly, please provide as much detail as possible (the complaint form sets out the information we ask for).
2. Records
We maintain records of all complaints received, the measures taken in response, and their resolution, and retain these records for eight (8) years.
3. How we handle your complaint
  • We will acknowledge your complaint within one (1) week of it being made.
  • We will resolve your complaint within four (4) weeks. In extraordinary circumstances, we will update you on the status and explain the reason for the delay within four (4) weeks, and resolve the complaint no later than eight (8) weeks from when it was made.
4. Complaints involving third parties
Some of Varni's services involve third-party providers, including our banking partner and conversion platforms. Where the services you used involve third-party providers, you can raise the complaint directly with us. We will ask you for the details of your complaint, and may request further information if what you provide is insufficient for us to assess it, and coordinate with the relevant third party as needed, and keep you updated. Varni Labs FZE shall ultimately remain responsible for the resolution of those complaints as well.